This privacy policy describes how we collect, use and protect personal data when you visit or shop at astomed.es. We process personal data in accordance with the EU General Data Protection Regulation (GDPR).
Contact
Questions about personal data should be sent to contact@astomed.es.
What data we collect
- Contact details: name, company name, email address, phone number and address.
- Company details: organisation and VAT registration numbers.
- Order details: products, amounts, payment method and delivery address. Card details are handled by the payment provider and are not stored by us.
- Technical information: IP address, browser and how you use the website (via cookies).
Why we process the data
- To manage accounts, orders, payments, deliveries and complaints (contract).
- To comply with legal requirements, e.g. accounting and VAT regulations (legal obligation).
- To send newsletters, if you have subscribed (consent).
- To improve the website and prevent fraud (legitimate interest).
Who we share data with
We only share data with the providers necessary to run the store, e.g. Shopify (e-commerce platform), payment providers and carriers. We never sell your data.
How long we store the data
Order details are stored for as long as required by accounting legislation. Other data is stored for as long as you have an account with us or until you ask us to delete it.
Cookies
We use necessary cookies for login and the shopping cart and, with your consent, cookies for statistics and marketing. You can change your choices in the cookie banner or in your browser.
Your rights
You have the right to request access to, correction or deletion of your data, to object to or restrict processing and to receive the data (data portability). Contact us at contact@astomed.es. You also have the right to lodge a complaint with a supervisory authority, in Spain the Agencia Española de Protección de Datos (AEPD).
Changes
We may update this policy. The latest version is always available on this page.
