Frequently Asked Questions

Are all prices including VAT?

The prices shown in the shop exclude VAT. Applicable VAT is shown at checkout.

I have changed my company registration number. How do I update it?

The easiest way is to send your new details to contact@astomed.es

How long does it take to receive my order?

The delivery time is shown at checkout when you choose a shipping method. With prepayment, the order is shipped once the payment has been received.

Do you offer discounts?

We offer volume discounts on many of our fillers as well as campaigns with great offers. Subscribe to our newsletter so you never miss a thing!

My discount code does not work. What should I do?

Some discount codes can only be used once. Are you sure you have not already used the code? Also double-check that you have spelled the code correctly. If it still does not work, send an email to contact@astomed.es

What shipping options do you offer and what do they cost?

Available shipping methods and prices are shown at checkout before you pay.